Dealership praise/horror stories

///M Individual

Well-known member
It doesn't have a comment as it was most likely repainted by the BMW dealer at a non-ARC. Yes, I know of a BMW dealership that does this.

You not the first person to mention this! I think that's what happened here as I doubt it was done by the previous owner and not picked up at trade in. Or they picked it up, low balled her, but chose not to have the plan voided so they could sell it for normal retail.

So yes, if there is any repair work that is required and it is NOT done by a BMW approved shop, and BMW find out, as Llew mentioned then the MP is in danger of being voided. When it's at an ARC it needs to have a final inspection and quality check and then be signed off to have the MP reinstated or retained.

If it goes through an ARC, typically for anything, they load a comment. So my 850 has a comment loaded for about R10k for pothole damage incurred in Cape Town (ya, you see your roads ain't always the best also!), which required a new oil cooler (cos the oil coolers sit ridiculously low on the 8 series) and some repairs to the bumper I think, can't remember exactly. All of this was disclosed by BMW when I bought the 850. I am really surprised that they missed this on the car you looked at yesterday, especially considering if you were able to pick it up in the sun. I am hoping that it was just an oversight on their side.

A 56 year old lady means nothing, for all they and we know she could've been power sliding around traffic circles in Umhlanga with the traction control off.

They specified the race of the lady too but I chose to omit that :ROFLMAO: Also the lady traded this car in for a new X3 M50i so the power sliding is very possible! :censored:
 

MR_Y

Well-known member
It doesn't have a comment as it was most likely repainted by the BMW dealer at a non-ARC. Yes, I know of a BMW dealership that does this.


My X3 had hail damage repairs and repainted at an ARC, while in my ownership. But no comments were made on Plan. They said it is not deemed significant to note on the Plan.
This was BMW ARC in Midrand.
 

Bugger

///Member
You not the first person to mention this! I think that's what happened here as I doubt it was done by the previous owner and not picked up at trade in. Or they picked it up, low balled her, but chose not to have the plan voided so they could sell it for normal retail.



They specified the race of the lady too but I chose to omit that :ROFLMAO: Also the lady traded this car in for a new X3 M50i so the power sliding is very possible! :censored:
Well there you go. You don't go from a 2.0 diesel to a near 300kw petrol without wanting to see the "differences". So soon there'll be an X3 M50 on the showroom floor listed with a 57 year old lady owner (who happened to go TLGP'ing up and down Lighthouse Road and along the strip!)
 
Lots of reviews for the rest of the country but very few for KZN .

For the Fanatics in Durban/Umhlanga who are looking for great service ....

I have used SMG Umhlanga for my services and parts for the last 20 years. Found the service advisor Deven ( followed him from Umhlali BMW to SMG ) to be very knowledgeable, helpful and trustworthy together with the service manager Kobus always willing to assist. They allow access to the technicians for technical advise as well. On occasion they have obliged with the fitment of non-oem parts to assist with cost reduction ( when OEM is just too expensive).
 

Bugger

///Member
This is why Bugger likes xdrive :ROFLMAO:
If you ever gone sideways while looking in the wrong direction you'll know just how great xDrive is 😁 unfortunately I've had that experience. And I must say, the dealership that ended up with a white E63 M6 hanging through their palisade fencing were brilliant about it. But that's another story for another day.
 

Spanky

Well-known member
If you ever gone sideways while looking in the wrong direction you'll know just how great xDrive is 😁 unfortunately I've had that experience. And I must say, the dealership that ended up with a white E63 M6 hanging through their palisade fencing were brilliant about it. But that's another story for another day.

You can't drop this and leave us hanging (like you ostensibly left the M6)
 
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