Regarding E46 Airbag recall notice

graan13

Active member
Hi All,

Just regarding the E46 Airbag recall and the notice posted - I mailed them for mine and also popped past Menlyn BMW. The service advisor says to me " he knows nothing about such a campaign and doubts the letter is real" and its probably fictitious.... implying in am stupid or something. I said to him I doubt it as the letter had BMW dealership details and contact numbers/names etc. He then says, give me your keys and puts it through the key reader, speaks to someone on the phone, gets a print out saying no outstanding campaigns on VIN number. I thank him and leave - Just makes you wonder though!!
Then I get a mail back from BMW responding to my earlier mail asking for telephone number and they will confirm via phone. Get the call this morning from them, the lady says to me they have checked against the VIN I supplied and my VIN is excluded from the call back so I am fine.

I really wonder about the dealerships these days, how can they not be aware of a recall campaign!!!!
 
S

SP33DYV

Guest
graan13 said:
Hi All,

Just regarding the E46 Airbag recall and the notice posted - I mailed them for mine and also popped past Menlyn BMW. The service advisor says to me " he knows nothing about such a campaign and doubts the letter is real" and its probably fictitious.... implying in am stupid or something. I said to him I doubt it as the letter had BMW dealership details and contact numbers/names etc. He then says, give me your keys and puts it through the key reader, speaks to someone on the phone, gets a print out saying no outstanding campaigns on VIN number. I thank him and leave - Just makes you wonder though!!
Then I get a mail back from BMW responding to my earlier mail asking for telephone number and they will confirm via phone. Get the call this morning from them, the lady says to me they have checked against the VIN I supplied and my VIN is excluded from the call back so I am fine.

I really wonder about the dealerships these days, how can they not be aware of a recall campaign!!!!

:argh::bangdesk: I hate the dealership network! Useless bunch of people.
 

323i e46

///Member
I sent an email on Tuesday to a lady at customer relations who pointed me to the right direction.

Got a reply mail from BMW SA, they said I should send my vin number and contact details to them .

[email protected]

still waiting for their call since around 8H30 today.
 

andrewbuch

///Member
And I have an airbag light thats on :( been intermittent lately, usually when someone sits in the passenger seat it comes and goes.

Now today its been on with nobody in there
 

323i e46

///Member
And I have an airbag light thats on Sad been intermittent lately, usually when someone sits in the passenger seat it comes and goes.

Now today its been on with nobody in there

Ghosts riddin shotgun??? hahahahahaha........ :rollsmile:


if you take your car in for the air bag thingy then play SA's favourite game. "blame them for it".
 

applehero

///Member
graan13 said:
I really wonder about the dealerships these days, how can they not be aware of a recall campaign!!!!

One would think they would be. I doubt that all dealers around the world would get a notification of something like that. Usually when you give them a VIN, it would pop up with the campaign - not likely that they would be aware of every campaign going on for each derivative.

323i e46 said:
And I have an airbag light thats on Sad been intermittent lately, usually when someone sits in the passenger seat it comes and goes.

Now today its been on with nobody in there

Ghosts riddin shotgun??? hahahahahaha........ :rollsmile:

+1 :biglol:
 

Adi

///Member
Has anybody tried phoning?
Phoned BMW on call, gave through my Vin was told my car is effect, they are awaiting parts.
 

323i e46

///Member
will give them until around 10am in the morning, if they wouldn't have called then I will give them a call.
 

mo202

New member
i contacted bmw customer service gave my vin. they checked and said my car isn't affected. customer service number is 0800 600 555 if anyone is interested. :thumbs:
 
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