Great Service and Follow Up

[naickers]

Hi Guys,

We live in a society where everyone likes to complain, but I believe that good service should also be recognised,

I was looking for a S65 Engine (E92 V8 M3) and was quoted a price but one of the salesman, however there seemed to be some miss communication and the incorrect price was quoted, so no big deal, started looking elsewhere. Got a call for Kai to say that he will do his best to try and accommodate me, which he did, despite the error by his salesman he honored the quote by just trying to supply HBS kit (Head, Block and Sump), which was still cheaper than any other supplier that I tried,

In the interim I had a falling out with the Mechanic trying to fix the car and did not buy the unit from Bavarian Auto,

Got a call from Kai this morning to find out the progress on the car and if all is well, this from someone who did not even get the sale and made not a cent on this....

Looking forward to doing business with Bavarian Auto in the future and will be a Volunteer Sales Rep going forward,

Well Done Kai and team at Bavarian Auto, you have a loyal customer

Regards
Shane

 

[131GAV]

Interesting, i just heard of an issue with prices as well from their parts departments and how its less then a third at other BMW stealerships....


raise: to Bavarian

 

[Sabretooth tiger]

Very nice. Thanks for sharing. you right, we often complain, but neglect to give credit when its due.