Bmw f25 electric towbar fix ?

[Riyaadh_"m]

Hi just looking for some help or advice ?

My wifes bmw x3 f25 has an electric towbar , however over the weekend it has started to give problems and is stuck half way out and is not moving … also there is a red light on the button to open and close it …i have read up that the gears give up ? Anyone have any idea where i can get it repaired BESIDES BMW at a better price and what it might cost ?

 

[Gordvisr]

have u tried disconnecting the cars battery and try pressing the button again. happened to me once on the X5 and it helped.